- Advanced deposit: A deposit paid by a guest prior to guarantee a room reservation.
- Allotment: The number of room set aide for a particular purpose, such as group sales on tour wholesale.
- Back office: The department of the hotel that I responsible for accounting, data processing and manage0ent report. Bed and break fat plan: A room tariff that include a breakfast.
- Booking: To sell a reservation
- Check in: This is the process of greeting and registering a guest, verifying tne method of payment and dispending room keys
- Check out: This is the process of facilitating guest departure.
- Deluxe: The highest level of elegance and service.
- Double/Double: A room occupied by two beds.
- Double occupancy: A rate based on two adults occupying a room
- Folio: A guest record
EVALUATION QUESTIONS
- Write out the meaning of the following words in English language:
- Check out ii. Folio iii. Double/double iv. Double occupancy.
GENERAL EVALUATION QUESTIONS
- Give the meaning of the followings:-
- Folio ii. Double occupancy iii. Deluxe iv. Check in
- Define catering and hospitality.
- Explain the method of portion control
- Mention safety measures in catering establishments.
READING ASSINGMENT: Read more on common words used in catering establishment. (Catering and craft practice by Aminu Bariki Pages 81-86)
WEEKEND ASSIGNMENT (SECTION A)
- Berdmuida plan means? (a) An elegance service (b) The process of facilitating guest departure (c) Sales of reservation (d) Same as bed and breakfast plan.
- Brunch means? (a) A room with double bed (b) combination of breakfast and lunch often accompanied by champagne (c) A bed rate on two adults (d) A lodging establishment that ha food and beverage service.
- The process of facilitating the guest departure and settling the guest account I called? (a) Check in (b) Check out (c) Downgrade (d) Folio.
- The department of the hotel that is responsible for accounting and management is called? a) Front office b) Housekeeping c) Back office d) Block.
- Check in means————- a) The process of welcoming and greeting a guest b) The process of laying off the staff c) The process of collecting the key from the guest d) All of the above.
SECTION B
Write down ten other words used in catering establishments and their meanings.
See also
PORTION CONTROL
CONTROL SYSTEM IN CATERING ESTABLISHMENTS
BILL PREPRATION AND PRESENTATION | BILL METHODS. CHECKS, PREPAID, NO CHARGE & VOUCHER
COSTING | ADVANTAGES, ELEMENTS & DISH COSTING
COCKTAILS – FULL EXPLANATION